Jellylife Privacy Policy — Your Data, Your Rights

1Introduction & Scope

Welcome to Jellylife. We believe your personal privacy is a fundamental right. This Privacy Policy clearly sets out what data Jellylife collects, why we collect it, how we keep it secure, and what rights you have.

By accessing or using Jellylife, you consent to the data collection and use described in this policy. If you have any objections, please contact our customer support.

This policy is available in both English and Bengali. In the event of any conflict between the two versions, the English version shall prevail. Jellylife may update this policy at any time — any changes will be reflected by an updated date on this page.

2What Data Is Collected

Jellylife collects only the data needed to deliver our services properly. We do not request unnecessary or irrelevant information. Below is a detailed breakdown of what we collect:

a) Information provided at registration:

• Full name and date of birth (for age verification)
• Mobile number (for contact and account verification)
• Email address (optional, for notifications)
• Password (stored in encrypted form — Jellylife never has direct access to your password)

b) Identity Verification (KYC) Information:

• National ID or passport information
• Selfie or photo (if required)
• Proof of address (required for large withdrawals)

c) Payment Information:

• Mobile banking number or bank account details
• Transaction history (deposit and withdrawal records)

d) Automatically Collected Information:

• IP Address & Login Time
• Browser type and operating system
• Usage patterns on the platform (which games you played, how long you were active)
• Cookies & Session Data

3How Your Information Is Used

Jellylife uses your information only to provide and improve our services. There is a clear reason behind every use of your data:

4Data Sharing & Third Parties

Jellylife does not sell your personal data to any advertisers, data brokers, or third parties. However, limited data sharing may occur in certain circumstances:

• Payment Processor: Necessary information is shared with payment gateways to process transactions. They operate under their own privacy policies.
• Game Provider: Game results and betting data may be shared with the provider to ensure games run correctly.
• Legal Authorities: Jellylife is legally required to disclose information upon receipt of a valid court order or regulatory authority request.
• Fraud Prevention: Relevant authorities may be notified if money laundering or fraud is suspected.

5Security Measures

Jellylife uses industry-leading technology to keep your data secure. Our security layers include:

• TLS 1.3 / SSL 256-Bit Encryption: All communication between you and Jellylife's servers is encrypted.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Server-level protection against attacks.
• Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
• Data Minimization: Risk is reduced by not retaining data beyond what is necessary.
• Suspicious login detection: Automatic alerts are triggered whenever suspicious login activity is detected.

6Cookies Policy

Jellylife uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. The platform cannot function without these.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Helps us understand which pages are used most. All data is anonymized.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Jellylife platform features.

7How Long Your Data Is Retained

Jellylife does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as the account remains active. Upon closure, typically 5 years (legal obligation).
• Financial Transactions: 7 years (in accordance with international financial regulations).
• Cookies Data: Session cookies — deleted when the browser is closed. Others last 1–12 months.
• KYC Information: 5 years after account closure (in accordance with AML regulations).
• Support conversations: 2 years.

Once the above retention periods have elapsed, Jellylife securely deletes or anonymizes your data.

8Your Rights

As a Jellylife user, you have the following rights regarding your data:

To exercise any of these rights, contact Jellylife customer support. We typically respond to requests within 30 days.

9Protection of Minors

Jellylife is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If we become aware that a minor has registered, the account will be closed immediately and all associated data will be securely deleted.

A note for parents: if your child has accidentally registered on Jellylife, please contact our customer support immediately. We will act promptly.

10Policy Update Process

Jellylife may update this Privacy Policy when necessary. If changes are made:

• An updated date will be noted on this page.
• Registered members will be notified of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact our customer support. Jellylife's support team is available 24 hours a day to assist you.